stakeholder & community needs
The firm has expertise in conducting stakeholder analysis and community consultation programs.
We design structured consultation programs involving some or all of the following: interviews, workshops, public meetings, written submissions, internet surveys and discussions, telephone and mail surveys and "street" surveys.
experience
Miriam O'Brien has wide experience in designing and conducting stakeholder analysis and community consultation programs. She is a skilled facilitator of group discussions and is adept at analysing issues arising from surveys and consultations. Projects include:
City of Boroondara: a citizen responsiveness review involving face-to-face and telephone surveys, plus extensive consultation with staff, resulting in a number of recommendations to enhance responsiveness and customer service.
Our firm recently led a review for the Delatite Shire, a rural municipality in Victoria Australia. The purpose was to assess the desirability and feasibility of splitting a the shire into two, which has since taken place. The community consultation component of this project involved more than 500 written submissions, individual and public meetings involving more than 1200 people, and analysing 826 responses to our survey of 2400 residents and ratepayers. The Victorian government subsequently accepted the review's findings and created two new municipalities, Benalla and Mansfield.
Other projects include facilitating sessions of the Local Constitutional Convention workshop held in Moreland, preceding the national republic referendum; facilitating two national planning workshops for the Australian Physiotherapists Association, each involving more than 70 people; facilitating numerous community workshops for a variety of purposes for local governments, on topics such as restructuring municalities, gambling issues and heritage sites.
Look up the list of our community and stakeholder projects under "by type" in the project gallery...
